Privacy Policy
How personal information shared on this site is collected, used and protected. Last updated September 2026.
DenyHouse does not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Collected
DenyHouse collects the details a visitor chooses to share through the forms on this site, along with a small amount of technical data that a browser sends on its own.
- Name, email address and phone number entered on the sign up or contact form
- Details about a home or an insurance policy included in a message
- Consent choices made on the sign up form
- Browser type, device type, pages viewed and referring page
How Information Is Used
Information is used only for purposes connected to the reason it was shared.
- To respond to questions about home insurance and coverage
- To create and maintain an account
- To send service messages and, where consent was given, promotional messages
- To keep the site secure and working as intended
- To meet legal obligations
Text Messages and Consent
Text messages are sent only to people who agreed to receive them on the sign up form. Message frequency may vary, and standard message and data rates may apply.
Reply STOP to any message to stop receiving texts, or reply HELP for assistance. Mobile opt in data and consent are not shared with third parties or affiliates for marketing purposes.
Cookies and Similar Tools
The site may use cookies and similar tools to remember preferences and to understand how pages are used. Most browsers allow cookies to be blocked or deleted through their settings, although some parts of the site may not work as expected afterward.
When Information Is Shared
Personal information is disclosed only in limited situations.
- With service providers that host the site or deliver messages, under an obligation to protect the information
- When a law, court order or government request requires it
- To protect the rights, property or safety of DenyHouse, its users or the public
Data Security
Reasonable technical and organizational safeguards are used to protect personal information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
Data Retention
Personal information is kept only for as long as it is needed for the purposes described in this policy, or for as long as the law requires. When it is no longer needed, it is deleted or made anonymous.
Choices and Rights
Depending on the state of residence, a person may have rights over the personal information held about them.
- Ask for a copy of the personal information on file
- Ask for inaccurate information to be corrected
- Ask for personal information to be deleted
- Withdraw consent to text messages or marketing at any time
A request can be sent using the contact details at the end of this policy.
Privacy of Children
This site is intended for adults. DenyHouse does not knowingly collect personal information from anyone under the age of eighteen. If such information is found, it will be deleted.
Changes to This Policy
This policy may be updated from time to time. The date shown at the top of this page reflects the latest revision, and continued use of the site after a change means the updated policy is accepted.
Contact
Questions about this policy or about personal information can be sent to:
DenyHouse deny.hacket@denyhouse.com +1 (407) 470 1779 211 N Magnolia Ave Orlando FL